Customer Services is directly related to Tourism
Good customer service is required at every part of tourism either it is hotel, restaurant, travel agency, flight etc. Regardless of how rude and demanding the customer can be it is more important to keep positive attitude and be friendly with the customer.
WE as an industry in which passenger contact us to get what he/she dreams of for their holiday. Travelers at the end of the day go on a vacation to relax and to have a good time.
Every airline, railway company or travel agency emphasize a strong customer service as to those who get service are more likely to return for their future travel arrangements. If customers get good service in a well-known hotel then they will consider that hotel chain first whenever they will travel again and would recommend it to others within their social circle. Similarly if the traveler gets good service from any specific airline or travel trader then he will consider being a frequent customer with that specific service provider and in turn will generate future business for the serving companies
Customer care is an essential part of the hospitality industry.
Tourism is the industry that helps a country to get economical stability.
Tourist generates business in a country and plays a key role in achieving the socio-economic goals of development plans of the nation. Good customer service ensures more opportunities for business for the service providers .
Customer care is the base of any industry and its growth. It helps us develop a loyal customer base and improve relationships with our customers.
Tourism is such a wide industry and customers have many alternatives available for their requirement. The modern customer is well informed and needs full value for his money. In case of inconvenience, they do dial Toll Free Number of the customer care support of the company in rule. In such a competitive industry, it is very difficult to make him a loyal customer and a satisfied customer. Loyal customers come back again and again which promotes the business through of word of mouth, all goes with a good and strong customer support. By building a long term customer base, we can reduce the cost of looking new customers.
Good service helps to turn customer into ambassador of our business
They will buy our product and service regularly and will give valuable feedback which will generate more revenue to the company in his good business.
Keys to good customer service:
- We always understand customer need.
- We make clients feel special or important customer for the company.
- We deal with them patiently.
To conclude, Customer care is the backbone of an Organisation and will always play an important role in for the growth for the same
Beach club provides a wide range of integrated travel and tourism services making it one of the leading travel expert in India and neighboring countries. Our expertise, talent, hospitality, flexibility, and proficient are united in harmony to match your desires and fit all your travel and enjoyment needs.
We offer a wide range of services to suit the needs of alliance with all leading airlines, hotels & cruise liners, one can book flights, do hotel reservations and choose holiday packages on our website with ease; or they may take the expert advice of our professional team, anytime, anywhere by mail on our Customer Care.
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Customer Satisfaction is our #1 priority, which is why we aim to provide high quality services at an affordable price
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We provide a wide range of services primarily through our holiday operating partners worldwide. We invite you to contact us for any special needs
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Beach Club is a travel brand that understands the 360 degree travel needs of their valued patrons by giving them a memorable experience with the help of a dedicated team, comprehensive research and unbeatable service. Beach Club provides tailor made services, to make travel a fascinating affair & help our customers explore more through our eyes.
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